Our Warranty

Limited Lifetime Warranty

This warranty covers defects in materials and workmanship in your Quality Custom Cabinetry, Inc. (QCCI) cabinetry under normal home use and service for as long as you, the initial purchaser, own the cabinetry at the original site of installation within the continental United States. QCCI will repair or replace any part or parts deemed defective under normal home use and service, provided that QCCI is given prompt notice of the defects. QCCI will not extend any warranties beyond what is generally available from QCCI suppliers.

This warranty does not cover expenses for the removal or installation of any item or product. We do not warrant against defects that have been caused by accident, negligence, abuse, misuse, on-site modifications, defective installation, improper storage, improper room environment, water damage, or normal wear and tear. Our warranty does not cover damage from the natural effects caused by aging of wood products and finishes, including swelling and shrinkage of wood caused by changes in temperature or humidity that produce small gaps and minor warping, the effect of light or aging on finishes, slight variation in color or appearance caused by variations in grain or the way wood absorbs finishes, or different techniques used by hand finishers. We reserve the right to make changes in materials and specifications for QCCI products without notifications and have no obligation to incorporate such changes in cabinetry or products previously manufactured. Replacement parts are subject to availability from our suppliers. This warranty does not supersede any warranties provided by the manufacturer of, but not limited to, drawer hardware, hinges, pulls, knobs, LED lighting and controllers, and other third-party hardware.

QCCI will have no liability, under this warranty or otherwise, to any person for consequential, incidental, or special damages, or from the loss of use of any of its products, arising out of or related to any defects in its products even if it is advised that such damages could occur. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. QCCI, at its sole discretion, will either repair or replace the defective product.

To file a warranty claim request, the original purchaser should contact the authorized QCCI dealer where the product was purchased. If the dealer is unavailable, please contact QCCI at the address below.

This warranty is in lieu of all other warranties, expressed or implied, including warranties of merchantability and of fitness for a particular purpose. We do not authorize any other person or company to assume on our behalf, any other liability in connection with the sale of our products. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.